124 S. Main St. Suite 2, Maquoketa, lA 52060
563-652-4602
adminstaff@maquoketachamber.org

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Customer Service and Sales Representative

Job Overview

Welcome to the American Family - Sandy Kloos Agency, located right here in beautiful Maquoketa, Iowa! We're more than just an insurance agency; we're a dedicated team committed to serving our community with genuine care and expert advice. We believe in building lasting relationships, and that starts with you. If you have a knack for connecting with people and a desire to help them protect what matters most, you'll fit right in. You'll be on the front lines, providing exceptional service to our clients, whether they're inquiring about a policy, making a payment, or seeking guidance. This role is a fantastic opportunity to learn the insurance industry from the ground up, working alongside experienced professionals in a supportive setting. We're looking for someone with a warm personality and a willingness to grow, someone who truly enjoys making a positive impact in people's lives. Come be a part of our agency family!

Salary Range: $33,000.00 - $48,000.00 per year

Benefits

Annual Base Salary + Bonus Opportunities

Flexible Schedule

Paid Time Off (PTO)

Mon-Fri Schedule

Hands on Training

 

Requirements
  • High school diploma or equivalent.
  • Previous experience in customer service or sales is a plus.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and manage time effectively.
  • Familiarity with insurance products is beneficial but not required.
  • A positive attitude and a genuine desire to help others.
  • Property & Casualty license is required.
Responsibilities
  • Engage with clients in a friendly and helpful manner, answering questions about insurance policies.
  • Assist with processing policy changes, payments, and claims inquiries.
  • Identify opportunities to offer additional products or services that meet client needs.
  • Maintain accurate client records and update information as needed.
  • Contribute to a positive and supportive team environment.
  • Schedule and conduct follow-up calls to ensure client satisfaction.

Remote Type:No
Job Type:Full-Time
Job Category:Customer Service Representative
Location:18003 Highway 64,Maquoketa,IA,52060,US

About Us

Join the dynamic Kloos Agency, an American Family Insurance team dedicated to helping our community thrive. We're a welcoming, energetic group passionate about providing peace of mind through exceptional insurance solutions. Come grow with us!

Apply Here