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PRODID:-//ChamberMaster//Event Calendar 2.0//EN
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CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20170518T220000Z
DTEND:20170519T010000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:Hospitality Training
DESCRIPTION:Customer Service and Hospitality Training\n\nThis is a two hour interactive workshop led by Iowa State University Extension Specialists.  They will target strategies for community tourism leaders\, businesses and attractions.\n\n \n\nBEST PRACTICES SHOWCASE:\n\n* Adding value to your business through superior customer service                     \n\n* Helping employees learn to be Ambassadors for your community     \n\n*Catering to the desires of the modern consumer\n\n \n\nWHO SHOULD ATTEND?\n\n* Front line employees who interact with visitors                          \n\n* Community tourism leaders                                  \n\n* Tourism volunteers              \n\n* Managers of retail shops\, restaurants\, attractions\, hotels\, gas stations and convenience stores
X-ALT-DESC;FMTTYPE=text/html:Customer Service and Hospitality Training<br />\n<span style="font-size:12px\;"><span style="font-family: baskerville old face\;">This is a two hour interactive workshop led by Iowa State University Extension Specialists.&nbsp\; They will target strategies for community tourism leaders\, businesses and attractions.</span><br />\n&nbsp\;<br />\n<span style="text-decoration: underline\; font-weight: bold\;"><span style="color: red\;"><span style="font-family: baskerville old face\;">BEST PRACTICES SHOWCASE:</span></span></span><br />\n<span style="font-family: baskerville old face\;">* Adding value to your business through superior customer service&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;<br />\n* Helping employees learn to be Ambassadors for your community&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;<br />\n*Catering to the desires of the modern consumer</span><br />\n&nbsp\;<br />\n<span style="text-decoration: underline\; font-weight: bold\;"><span style="color: red\;"><span style="font-family: baskerville old face\;">WHO SHOULD ATTEND?</span></span></span><br />\n<span style="font-family: baskerville old face\;">* Front line employees who interact with visitors&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;<br />\n* Community tourism leaders&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;<br />\n* Tourism volunteers&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;&nbsp\;<br />\n* Managers of retail shops\, restaurants\, attractions\, hotels\, gas stations and convenience stores</span><br />\n&nbsp\;</span><br />\n&nbsp\;
LOCATION:Pearson Hall\, Jackson County Fairgrounds 1212 E. Quarry St. Maquoketa\, IA
UID:e.3007.1315
SEQUENCE:3
DTSTAMP:20260410T105507Z
URL:https://chamber.maquoketachamber.com/events/details/hospitality-training-1315
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